Renewed Strength inside the International Market and 12 Belt Weigh Feeders of EXCT are Exported to Sri Lanka

In April this year, Henan Excellent Machinery Co., Ltd (hereinafter referred as EXCT) international branch have obtained the acquisition demand for 12 belt weigh feeders from a cement manufacturing facility in Sri Lanka.
After in-depth studying of the customer's technical requirements for belt weigh feeder, our colleagues from branch of international trade and technology have developed scientific, complete and detailed technical solutions for our customers. The client's engineering and technical personnel carried out a strict evaluation on EXCT technical solution and made technical clarification on the complicated info. of the solution. Eventually, at the end of May, the client placed an order for 12 belt weigh feeders with EXCT.

The belt weigh feeders ordered by the purchaser are used in the cement finished product packaging system, which needs to weigh the bagged cement, so the belt weigh feeder has a totally high requirement of the weighing accuracy. To meet the requirement, EXCT has equipped the belt weigh feeder with the METTLER TOLEDO weighing sensor. Under the circumstance of ensuring the manufacturing quality, through the unremitting efforts of manufacturing facility colleagues, the manufacturing task was finished 10 days in advance. By the end of June, 12 belt weigh feeders were packed and shipped to Qingdao port for shipment to Sri Lanka.

Due to the complexity of electrical control system of belt weigh feeder, EXCT provides the installation instructions for belt weigh feeder, send electrical after-sales service engineers to guide the on-site installation and debugging, and train the customer's staff. However, due to the increasing impact of COVID-19 on the world, countries have imposed strict immigration restrictions, making EXCT not able to send after-sales service engineers to serve customers at site.To avoid problems in the later installation, commissioning and maintenance process, colleagues from EXCT International Trade department and after-sales engineers recorded an English teaching video for the customer. The video covered matters needed attention in the set up, commissioning and preservation, in addition to possible problems and answers. After receiving the video, the customer spoke fairly of EXCT's carrier mindset.